Player Protection

Responsible Gambling — Play Safe, Play Smart

Gambling should be entertaining — a way to enjoy the excitement of Pakistan cricket, PSL/T20 finals and live casino action. Done66 is firmly committed to ensuring that every user on our platform has access to the tools, knowledge and resources they need to keep gambling within safe, healthy limits.

🔞 18+ Adults Only Self-Exclusion Available Session Limits Deposit & Loss Limits

Gambling Is Entertainment — Not a Financial Plan

Done66 exists to give Pakistani users clear, accurate information about online sports betting and live casino platforms. We take that responsibility seriously — and that includes being completely upfront about the risks involved in gambling. Whether you are placing a bet on a Pakistan vs India ICC clash or spinning a live casino wheel late at night in Lahore, the same principle applies: always stay in control.

The vast majority of people who gamble do so recreationally and without harm. They set a budget, enjoy the experience and move on regardless of the outcome. But for a small percentage of users, gambling can develop into something more difficult to manage. Done66 actively promotes responsible gambling practices so that every player — from Karachi to Peshawar — can identify the warning signs early and access support before a problem escalates.

This page sets out the responsible gambling framework that applies to users of done66, including the player-protection tools available through operator platforms referenced on this site. We are not a licensed gambling operator ourselves, but we hold ourselves to high standards when it comes to responsible gambling advocacy.

Legal Context for Pakistani Users: Pakistan has significant gambling restrictions, including the Prevention of Gambling Act, 1977. Done66 does not claim that online gambling is approved, licensed or endorsed by the Government of Pakistan, the PTA or any provincial authority. The 18+ age restriction does not imply legality in Pakistan. Users are solely responsible for understanding applicable local law before participating in gambling activities.

Quick Self-Check: Is Your Gambling Healthy?

Reflect honestly on these questions. If several apply to you, consider reaching out for support.

Do you spend more money on gambling than you originally planned?
Do you gamble to recover money that you have already lost?
Do you feel anxious, restless or irritable when you try to reduce or stop gambling?
Have you hidden your gambling activity from family members or close friends?
Has gambling affected your work, studies or personal responsibilities?
Have you borrowed money or sold items to fund your gambling?
Do you find yourself thinking about gambling when you should be doing other things?

If you answered yes to two or more: Consider using the self-exclusion or limit tools described on this page, and seek professional support.

Done66's Six Responsible Gambling Commitments

These six commitments define how done66 approaches player safety — for every user across Pakistan.

Adults Only — 18+ Strictly Enforced

Done66 is for adults aged 18 and over, or the higher minimum age required by the applicable operator or licence jurisdiction. We have zero tolerance for underage access. All accounts are subject to age verification. This restriction does not imply that gambling is lawful for adults in Pakistan — local laws govern what is permissible.

Self-Exclusion Fully Supported

Self-exclusion allows you to voluntarily block yourself from accessing a gambling platform for a defined period — or permanently. Done66 actively promotes self-exclusion as a valid, responsible choice. If you need a break, use the self-exclusion tool available through your operator platform. Requests should be made through the operator's responsible gambling section.

Deposit & Loss Limits

Setting a deposit or loss limit before you start playing is one of the most effective ways to stay in control. Done66 recommends all users set limits that reflect their genuine disposable income — not aspirational amounts. Limits can typically be set daily, weekly or monthly through the operator's responsible gambling settings.

Time & Session Controls

Session time reminders alert you when you have been playing for a set period — prompting a conscious decision to continue or stop. Cooling-off periods let you pause account activity for days or weeks without a full exclusion. Done66 encourages users to set session time limits before each gambling session, not after.

Transparent Risk Disclosure

Done66 never claims that gambling guarantees profits. All content on this site — including sports betting guides, bonus overviews and casino game explanations — is presented with clear disclosure that gambling involves real financial risk and that past outcomes do not predict future results.

Support Without Judgment

Recognising that gambling is causing harm takes courage. Done66 promotes seeking help as a sign of strength, not weakness. Support is available — from operator-provided tools to professional counselling services. Users in Pakistan can contact done66 support in English or Urdu to ask about available resources.

Tools Available Through Operator Platforms

The following responsible gambling tools are typically available through the operator platforms referenced on done66. Availability may vary by operator — always check your operator's responsible gambling section for current options.

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Self-Exclusion

Voluntarily block access to your account for a fixed period — from 24 hours to permanent closure. Contact support or use the in-platform responsible gambling settings to activate.

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Deposit Limits

Set a maximum amount you can deposit per day, week or month. Once set, limits typically cannot be increased immediately — a cooling-off period applies before any upward adjustment takes effect.

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Loss Limits

Cap your maximum net losses over a defined period. When the limit is reached, your account is temporarily restricted from further play until the period resets.

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Session Time Limits

Set a maximum session duration. When the time limit is reached, you receive a notification and must actively choose to extend the session — breaking the habit of passive play continuation.

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Cooling-Off Period

A short-term pause on your account — typically 24 hours to several weeks — without triggering a full self-exclusion. Useful if you feel your play is becoming more frequent than intended.

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Reality Checks

Regular on-screen reminders showing your total session time and net win/loss position. Reality checks promote awareness during play so you can make conscious decisions at regular intervals.

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Account Activity Review

Access a full history of your deposits, withdrawals, bets placed and losses incurred. Reviewing your activity regularly helps you identify spending patterns before they become a problem.

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Account Closure

You have the right to permanently close your gambling account at any time. Contact the operator's support team. Permanent closure should be treated as a serious, long-term tool — not a short-term pause.

Recommended Limit Settings by Play Level

Play Type Suggested Daily Deposit Limit Suggested Session Length Recommended Action
Casual / Recreational PKR 500 – PKR 2,000 30–60 minutes Set low limits, use reality checks, treat it as entertainment spending.
Regular Player PKR 2,000 – PKR 5,000 60–90 minutes Review account history weekly, use loss limits, take regular cooling-off days.
High-Frequency Player Set by individual budget assessment Strict timer with breaks Complete a self-assessment, consider voluntary limits, speak to support if concerned.
Concerned Player Reduce immediately Consider a break Activate self-exclusion or cooling-off period. Seek professional support.

The above figures are illustrative guidance only. Actual limits should be set based on your personal financial circumstances and must never exceed your disposable income. Gambling with borrowed money, PKR from savings or funds earmarked for household expenses is strongly discouraged.

Recognising Problem Gambling Early

Problem gambling rarely appears suddenly — it develops gradually. Knowing the early signs means you can act before a manageable situation becomes a serious one. The following warning signs are widely recognised indicators of gambling harm.

  • Chasing Losses Continuing to play — or increasing stakes — after a loss in an attempt to win back money. This is one of the most common and dangerous patterns in problem gambling.
  • Exceeding Your Budget Consistently Regularly spending more than planned, or playing with money intended for bills, food, rent or family expenses.
  • Hiding Gambling Activity Concealing the amount you gamble — or the fact that you gamble at all — from family members, friends or colleagues.
  • Borrowing to Gamble Taking loans, using credit, borrowing from friends or family, or selling personal items to fund gambling activity.
  • Neglecting Responsibilities Letting work, studies, family duties or social commitments suffer because of time or money spent gambling.
  • Inability to Stop Finding it very difficult to stop playing once you have started, even when you had planned to do so.
  • Emotional Gambling Gambling to relieve stress, anxiety, boredom or sadness — using it as an emotional coping mechanism rather than entertainment.

What Healthy Gambling Looks Like

The difference between recreational and problem gambling is not how much you play — it is your relationship with it. Here is a clear side-by-side comparison.

Healthy Play
Playing within a pre-set budget you can afford to lose
Accepting losses as part of the experience
Stopping when the budget runs out
Gambling does not affect family or work life
Being open about gambling with close family
Taking regular breaks and days off from gambling
Viewing gambling as entertainment, not income
Problem Signs
Spending beyond what you planned or can afford
Chasing losses to "get back to even"
Continuing after the budget is gone
Gambling affecting relationships and responsibilities
Hiding gambling from family or friends
Feeling compelled to gamble every day
Expecting gambling to solve financial problems

How To Set Up Self-Exclusion

Self-exclusion is a powerful tool and done66 supports its use. Here is how to activate self-exclusion through a typical operator platform referenced on this site. Exact steps may vary by operator — check your operator's responsible gambling or account settings section for specific instructions.

1
Log In To Your Operator Account

Access the operator platform through a secure HTTPS connection. Ensure you are logged in to the account you wish to restrict. Do not use shared devices for this process.

2
Navigate to Responsible Gambling Settings

Look for a "Responsible Gambling", "Player Protection" or "Account Limits" section within your account settings. This is typically accessible from the main account menu or footer navigation.

3
Select Self-Exclusion & Choose Duration

Choose between a temporary cooling-off period (24 hours to several weeks) or a longer self-exclusion term. For serious concerns, select the maximum available period or permanent exclusion.

4
Confirm Your Identity & Submit

You may be asked to verify your identity before exclusion is processed. Confirm your decision. Self-exclusion typically takes effect immediately or within a very short period of confirmation.

5
Contact Support If You Need Help

If you cannot access self-exclusion through account settings, contact the operator's support team directly. Request self-exclusion in writing so there is a record of your request.

If Someone You Know Has A Problem

Gambling harm does not affect only the person gambling — it affects families across Pakistan. If you are concerned about the gambling behaviour of a family member or close friend, the following steps may help.

Have an honest, non-judgmental conversation. Choose a calm moment and express your concern clearly and compassionately. Avoid accusations or ultimatums in the first instance — the goal is to open a dialogue, not to create defensiveness.

Educate yourself about problem gambling. Understanding the nature of gambling disorder — that it is a behavioural condition, not a moral failure — helps you respond with empathy rather than frustration.

Encourage professional support. Suggest that the person seek help from a qualified counsellor or support organisation. Offer to accompany them to an initial appointment if they are willing.

Protect shared finances. If gambling is affecting shared household finances in Karachi, Lahore, Islamabad or elsewhere, consider practical steps to separate financial access while the issue is being addressed.

Support Is Available: Done66 recommends users and their families seek guidance from internationally recognised responsible gambling organisations. Operator platforms referenced on done66 also provide direct responsible gambling support contacts. Reach out — help is available in English and Urdu.

Keeping Minors Away From Gambling

Done66 has a strict adults-only policy. No part of this Platform is intended for, accessible to or marketed toward individuals under the age of 18 — or any higher minimum age required by the applicable operator or licence jurisdiction. We take this responsibility seriously and support all industry efforts to prevent underage gambling.

If you share a device with younger family members — as is common in many Pakistani households in Rawalpindi, Faisalabad, Multan and elsewhere — please take the following steps to prevent accidental access to gambling content:

  • Never share your gambling account login credentials with children or teenagers.
  • Log out of all gambling platforms when you are not using them, especially on shared devices.
  • Enable parental controls or content filtering at the browser or router level on household devices.
  • Consider using child-safe browsers or parental control software that blocks gambling-category websites by default.
  • Keep passwords and access codes for gambling accounts private and distinct from passwords your children might know.

If you suspect a minor has accessed a gambling platform through your account, contact the operator's support team immediately to report the incident and review account activity.

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18+ Only

Or the higher minimum age required by the relevant operator or applicable licence jurisdiction. Age does not imply legality in Pakistan.

Age Verification Required CNIC / Passport Checked Zero Tolerance for Minors

Responsible Gambling Support Resources

If gambling is negatively affecting your life, your finances or your relationships, please reach out for support. The following are types of support resources that may be available — done66 recommends seeking guidance from your operator platform's dedicated responsible gambling support team as a first step.

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Operator Support Team

The operator platform you use should have a dedicated responsible gambling support function — accessible 24/7 in many cases. Contact the operator's live chat or email support to request a self-exclusion, limit adjustment or account review.

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Professional Counselling

Qualified counsellors and psychologists who specialise in behavioural addictions can provide individual therapy for problem gambling. Ask your doctor or a mental health professional for a referral to a suitable counsellor in your city.

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Family & Community Support

For Pakistani users, community and family networks are often a first source of support. Speaking to a trusted family member, religious counsellor or community elder can be a meaningful first step toward addressing a gambling problem.

A Note on Support Resources: Done66 does not list specific third-party helpline numbers or website links on this page to avoid linking to external sites. If you need direct support contact details, please: (1) check the responsible gambling section of the operator platform you use, (2) search for your country's nationally recognised gambling support helpline, or (3) contact done66 support at [email protected] — displayed as plain text only — and request guidance. Support is available in English and Urdu. Response times vary.

Play Smart With done66

Responsible gambling is at the heart of everything done66 does. Explore our full platform — sports betting guides, live casino information and FAQ resources — with the confidence of knowing your safety is our priority.